Frequently Asked Questions
Everything you need to know about shopping with Sue Patrick.
What is your return policy?
We accept returns of unworn, unwashed items with original tags attached within 30 days of purchase for a full refund or exchange.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental United States, while expedited options are available at checkout.
Do you offer international shipping?
Currently, we only ship to addresses within the United States. We hope to expand our shipping capabilities to international customers in the future.
How can I track my package?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal.
How do I determine the right size for me?
Each product page includes a detailed size guide. If you are between sizes, we generally recommend sizing up for a more comfortable fit or contacting our style team for advice.